1. Introduction
Welcome to VortexVista Games. We are committed to protecting your privacy and ensuring you have a positive experience on our website and while playing our games. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect information such as your name, email address, username, and password.
- Payment Information: If you make a purchase, we collect payment information (e.g., credit card details, billing address) through our secure payment processors.
- Support Information: When you contact customer support, we may collect information about your inquiry.
2.2 Information We Collect Automatically
- Usage Information: We collect data about your interaction with our games, including gameplay data, scores, and achievements.
- Device Information: We collect information about the device you use to access our games, including IP address, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and in our games.
3. How We Use Your Information
3.1 To Provide and Improve Our Services
- To create and manage your account.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To provide customer support.
- To personalize your experience and provide content and features that match your preferences.
3.2 Marketing and Communications
- To send you promotional materials and newsletters.
- To communicate with you about updates, offers, and new features.
3.3 Legal and Security Purposes
- To protect our rights and property and ensure the safety and security of our users.
- To comply with legal obligations and respond to legal requests.
4. Information Sharing and Disclosure
4.1 With Your Consent
- We may share your information with third parties when we have your consent.
4.2 With Service Providers
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
4.3 For Legal Reasons
- We may disclose your information if required to do so by law or in response to a valid legal request.
5. Data Security
We use reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Choices
6.1 Access and Update Information
- You can access and update your account information through your account settings.
6.2 Opt-Out of Marketing Communications
- You can opt out of receiving promotional emails by following the instructions in those emails or by contacting us directly.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
VortexVista Games